Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MARD004 Mapping and Delivery Guide
Manage business and administration on vessels limited by tonnage or near coastal operations

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MARD004 - Manage business and administration on vessels limited by tonnage or near coastal operations
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to manage the business and administration of a commercial ocean-going vessel and its personnel in compliance with Australian and international regulations and guidelines, and to ensure the protection of the marine environment and the safety of the vessel and people on board.Managing vessel business operations and resources includes legal and commercial responsibilities, the safety management system (SMS), procedures to obtain a safety management certificate and subsequent audits, managing work health and safety (WHS)/occupational health and safety (OHS) procedures and practices, monitoring and controlling expenditure, and analysing and preparing reports.It also involves organising and managing crew, and includes allocating duties, conducting required training, and assessing and maintaining expected standards of work and behaviour.This unit applies to people working in the maritime industry in the capacity of:Master of a commercial vessel less than 80 metres in length within the exclusive economic zone (EEZ).Licensing/Regulatory InformationLegislative and regulatory requirements are applicable to this unit.This unit is one of the requirements to obtain Australian Maritime Safety Authority (AMSA) certification as a Master less than 80 metres Near Coastal as defined in the National Standard for Commercial Vessels (NSCV) Part D.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Practical assessment must occur in a workplace, or realistic simulated workplace, under the normal range of workplace conditions.

Simulations and scenarios may be used where situations cannot be provided in the workplace or may occur only rarely, in particular for situations relating to emergency procedures and adverse weather conditions where assessment would be unsafe, impractical or may lead to environmental damage.

Resources for assessment must include access to:

applicable documentation, such as legislation, regulations, codes of practice, workplace procedures and operational manuals

tools, equipment, machinery, materials and relevant personal protective equipment (PPE) currently used in industry.
Prerequisites/co-requisites
Competency Field D – Administration and Human Resources
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Develop plans for general and specific vessel operations
  • Vessel operation goals and objectives are identified according to company procedures, operational orders, regulatory requirements and established marine management practices
       
Element: General and specific vessel operations plans are drawn up according to company procedures
       
Element: Correct procedures for emergency response onboard a vessel are developed according to company procedures, operational orders, regulatory requirements and established marine management practices
       
Element: Appropriate validation measures and standards are devised to monitor progress of operations against plans, and appropriate contingency plans are developed for any discrepancies or variations that may occur during operations
       
Element: Service procedures and systems improvement opportunities are identified and appropriate measures are taken to act on these opportunities according to company procedures and established marine management practices
       
Element: Plans, goals, objectives and instructions for general and specific vessel operations and emergency and contingency procedures are distributed to relevant personnel according to company procedures and established marine management practices
       
Element: Ensure legal requirements are fulfilled
  • Legal basis under which a commercial vessel operates is interpreted and followed, and ship Master safety, legal and commercial obligations are identified and carried out in a relevant range of operational circumstances
       
Element: National and international conventions, laws and regulations pertaining to vessel operations and contingencies are implemented
       
Element: Entries are made into vessel logbooks, as required, and carriage of all required vessel certification is confirmed and ensured
       
Element: Appropriate arrangements are made for preparing vessel for statutory survey and certification
       
Element: Relevant code of conduct and industrial agreements are applied to vessel operations and management, and ship Master responsibilities as they relate to crew health and safety are implemented
       
Element: Vessel security procedures are consistent with International Maritime Organization (IMO) International Ship and Port Facility Security (ISPS) Code
       
Element: Procedures and requirements relating to state/territory port control are implemented
       
Element: Procedures and requirements relating to customs, quarantine and immigration clearances are implemented
       
Element: Ensure commercial and business requirements are fulfilled
  • Contracts of carriage and bills of lading under which vessel owners and cargo owners operate are interpreted and adhered to according to company procedures, legal requirements and established marine management practices
       
Element: Commercial and legal aspects of general average, salvage and towage are identified, interpreted and implemented according to company procedures, legal requirements and established marine management practices
       
Element: Commercial and legal aspects of marine hull and cargo insurance are identified, interpreted and implemented according to company procedures, legal requirements and established marine management practices
       
Element: Accident and incident investigation processes are identified and implemented according to company procedures, legal requirements and established marine management practices
       
Element: Monitor and control vessel expenditure
  • Accrual accounting procedures are correctly used to monitor and control vessel expenditure and, where relevant, vessel budget is prepared according to established vessel financial procedures and established accounting practices, with relevance to commercial market in which a vessel operates
       
Element: Plans and appropriate contingency procedures are developed to correct any variation from vessel budget and identified expenditure, and records are maintained according to established vessel financial procedures and established accounting practices
       
Element: Appropriate action is taken when expenditure varies from vessel budget according to contingency plans, company procedures and established accounting practices
       
Element: Develop and implement vessel SMS
  • Vessel SMS is developed according to relevant maritime regulations and company procedures
       
Element: SMS safety procedures and related documentation are developed in collaboration with relevant vessel personnel
       
Element: SMS documentation structure and content are maintained according to requirements, and appropriate action is taken to ensure correct procedures are followed to obtain a safety management certificate according to maritime regulatory requirements
       
Element: Appropriate measures are taken to ensure all personnel onboard vessel are familiar with SMS documentation, that familiarisation arrangements for new crew members are carried out, and that all personnel apply SMS procedures relevant to their functions
       
Element: Monitor and control vessel physical resources
  • Vessel inventory of plant, equipment and other physical resources is maintained according to company procedures, vessel survey requirements and established marine management practices
       
Element: Reports on status of vessel physical resources are prepared and submitted to relevant personnel within company and regulatory authority requirements according to company procedures, vessel survey requirements and established practices
       
Element: Analyse and compile operational and voyage data
  • Operational and voyage data is collected and compiled according to company practices, regulatory requirements and established marine management practices
       
Element: Voyage report is prepared and validated according to company procedures, vessel survey requirements and established marine management practices
       
Element: Voyage report is submitted to designated personnel according to company procedures, vessel survey requirements and established practices
       
Element: Provide leadership to officers and crew
  • Feedback and support are provided to crew on achievements and performance in their day-to-day work
       
Element: Crew are treated fairly, equitably, effectively and honestly in matters related to their day-to-day work
       
Element: Appropriate action is taken to prevent harassment and, where it has occurred, harassment is dealt with promptly, effectively and fairly
       
Element: Crew suggestions for work improvements are listened to, acted upon and credit for achievements is shared with crew
       
Element: Good example is provided of a responsible, fair, sympathetic, equitable and diligent member of shipboard team
       
Element: Allocate duties and maintain set standards of work onboard vessel
  • Work requirements and crew competencies required for work duties are identified and clarified
       
Element: Crew member competencies are assessed and confirmed, and duties are assigned to crew according to crew competencies and capabilities
       
Element: Competency deficiencies in personnel are identified and remedial action is initiated through counselling and training
       
Element: Crew members are advised of rostered duties and required performance standards are set in conjunction with crew members according to company procedures
       
Element: Crew members are motivated to achieve set standards of work performance using appropriate methods
       
Element: Performance of crew members is monitored, as required, using appropriate methods according to company procedures
       
Element: Performance assessments are discussed with relevant crew members and agreement is reached on appropriate action to be taken where performance is below set standards
  • Conflict situations are recognised and issues are clarified with personnel involved
       
Element: Solutions to conflict are negotiated using appropriate mediation and conflict resolution techniques
       
Element: Plan, organise, promote and evaluate shipboard training and assessment
  • Workplace trainer and assessor requirements are identified and appropriate staff are trained and assigned, as required
       
Element: Work-related training opportunities are planned and organised for crew according to identified needs and company policy
       
Element: Shipboard drills are organised according to regulations and company procedures
       
Element: Assessment of crew members during and after training activities and shipboard drills is carried out to confirm required competencies and related knowledge have been acquired
       
Element: Crew members are debriefed after training, drill and assessment activities using appropriate methods and efficacy of training, drill and assessment activities is evaluated based on feedback from participating crew members and other relevant evidence
       
Element: Outcomes of evaluations of training and assessment are discussed with trainers and assessors, and appropriate action is taken to make required improvements
       
Element: Reports on training and assessment are evaluated and resultant action is maintained and/or entered into vessel log, as required
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

analysing and compiling operational and voyage data, and preparing reports

communicating effectively verbally and in writing

complying with mandatory rules and regulations and International Maritime Organization (IMO) conventions and codes, including the relevant sections of Australian Maritime Safety Authority (AMSA) Marine Orders and ensuring applicable codes, guidelines and standards recommended by IMO, classification societies and maritime industry organisations are taken into account

conducting management meetings

coordinating an audit to maintain a safety management certificate

developing effective planning documents

establishing and developing dynamic groups and teams onboard a vessel

following correct procedures for obtaining a safety management certificate

implementing human resource management responsibilities

interpreting and applying information on contracts of carriage, marine insurance, salvage and towage, including:

labour-related regulations

national administrative procedures for accident investigation, and vessel and port security

procedures relating to customs, quarantine and immigration clearance

investigating and arbitrating shipboard conflict

investigating, analysing and compiling casualty data and preparing related reports

leading officers and crew

maintaining vessel security

motivating shipboard personnel

organising training evaluation processes

planning, implementing and monitoring goals and performance requirements for vessel operations and emergencies

planning, implementing and monitoring requirements related to:

Master duties, obligations, commercial and legal responsibilities under national and international laws and conventions

port state control (PSC)

vessel documentation, certification and survey

planning, implementing and monitoring work health and safety (WHS)/occupational health and safety (OHS) procedures and practices

promoting correct safety management onboard vessels

providing high-quality reports

recognising and interpreting non-verbal communication

taking actions promptly to report and/or rectify management problems according to established procedures

using management skills effectively.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

competency requirements for typical shipboard operations

conflict resolution and mediation strategies and techniques

contracts of carriage, marine insurance, salvage and towage

equal employment policies and regulations

established marine resource management procedures and practices

general principles of integrated vessel and bridge management

human resource management problems, and appropriate action and solutions

laws and regulations pertaining to vessel operations and contingencies, including:

agency

customs and quarantine

deaths and disappearances

drugs

immigration

marine pollution (Australian laws and IMO conventions)

operational safety (Australian regulations and IMO conventions)

security and anti-terrorism

smuggling and piracy

stowaways and refugees

wrecks, salvage and towage

legal issues relevant to Master responsibilities, including:

characteristics of a contract of carriage

functions and responsibilities of Master, vessel owner and charterer in various types of charters and contracts of carriage

functions of a bill of lading

insurance arrangements

international conventions relating to liability of a sea carrier

investigations and courts of marine inquiry

lay time, demurrage and dispatch

legal principles of pilotage

salvage and towage contracts

tort liability

vessel owner obligation of reasonable dispatch

vessel registration requirements

maritime communication techniques, including barriers to effective communication and how to overcome them

methods for:

evaluating efficacy of shipboard training, drills and competency assessment

identifying problems in services to other departments or in procedures and systems

motivating shipboard personnel

national administrative procedures for accident investigation, and vessel and port security

national Training Packages and competency standards relevant to shipboard personnel

principles of effective leadership and teamwork

procedures for:

collecting, compiling, analysing and reporting on safety incidents and casualties onboard a vessel, including format and characteristics of a good safety incident report

obtaining a safety management certificate and undergoing subsequent audits to maintain it

planning, implementing and monitoring goals and performance requirements for vessel operations and emergencies

customs, quarantine and immigration clearance

regulatory requirements for shipboard drills

relevant:

industrial award requirements as they relate to shipboard personnel responsibilities, obligations and entitlements

maritime regulations

WHS/OHS and marine pollution control legislation, codes of practice, policies and procedures

requirements related to:

PSC

vessel documentation, certification and survey

role of vessel Master, including duties, obligations, and commercial and legal responsibilities under national and international laws and conventions

techniques for:

evaluating and seeking alternatives for improvement of shipboard operational and emergency procedures and systems

setting of performance standards and evaluating performance of shipboard personnel

training and competency assessment techniques and options suitable for shipboard personnel

vessel operation, including:

berthing and unberthing

bridge operations

cargo handling and care

catering operations

deck operations and maintenance

emergency and damage control operations

engine room operations and maintenance

mooring operations

navigation

passenger service operations

personnel training

pollution control operations

radio operations

safety/emergency drills

slipping operations

vessels physical resources, including:

accommodation equipment and facilities

bridge equipment and resources

catering equipment and facilities

documents and certification

engine room propulsion plant and equipment and related auxiliary systems

navigation charts, marine publications, manufacturer manuals and other reference documentation

radio equipment and facilities

tools and maintenance equipment

vessel deck equipment, fittings and related systems

vessel structures and fittings

vessel safety management system (SMS), including:

general provisions for developing and monitoring vessel SMS

aims, objectives, advantages and disadvantages of SMS

requirements of relevant maritime authorities for SMS.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Vessel operation goals and objectives are identified according to company procedures, operational orders, regulatory requirements and established marine management practices 
 
 
 
 
 
Legal basis under which a commercial vessel operates is interpreted and followed, and ship Master safety, legal and commercial obligations are identified and carried out in a relevant range of operational circumstances 
 
 
 
 
 
 
 
Contracts of carriage and bills of lading under which vessel owners and cargo owners operate are interpreted and adhered to according to company procedures, legal requirements and established marine management practices 
 
 
 
Accrual accounting procedures are correctly used to monitor and control vessel expenditure and, where relevant, vessel budget is prepared according to established vessel financial procedures and established accounting practices, with relevance to commercial market in which a vessel operates 
 
 
Vessel SMS is developed according to relevant maritime regulations and company procedures 
 
 
 
Vessel inventory of plant, equipment and other physical resources is maintained according to company procedures, vessel survey requirements and established marine management practices 
 
Operational and voyage data is collected and compiled according to company practices, regulatory requirements and established marine management practices 
 
 
Feedback and support are provided to crew on achievements and performance in their day-to-day work 
 
 
 
 
Work requirements and crew competencies required for work duties are identified and clarified 
 
 
 
 
 
Conflict situations are recognised and issues are clarified with personnel involved 
 
Workplace trainer and assessor requirements are identified and appropriate staff are trained and assigned, as required 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

MARD004 - Manage business and administration on vessels limited by tonnage or near coastal operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MARD004 - Manage business and administration on vessels limited by tonnage or near coastal operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: